In brief
Customer reviews are everywhere today. This is especially true when it comes to digitized and digital products and services. On the other hand, this customer review data is highly valuable for conducting lean market research. Indeed, it’s accessible, often free of charge, and very insightful. This post is about The Ultimate Guide to Customer Review Data for Lean Market Research.
This post aims at listing and reviewing practically the major resources for customer review data.
G2
G2 Provides customer reviews regarding digital products.
It’s User friendly and a good quality platform.
The data that .. provides can be of the following types:
- Secondary
- Qualitative
- Quantitative
Trust Radius
Trustradius Provides customer reviews regarding digital products.
It’s a User friendly and good quality platform.
The data that .. provides can be of the following types:
- Secondary
- Qualitative
- Quantitative
Software Advice
Software Advice Provides customer reviews regarding digital products.
The pros and cons summary on the Software Advice platform is very insightful.
The categorical ranking is highly helpful as well.
The data that .. provides can be of the following types:
- Secondary
- Qualitative
- Quantitative
Get App
Get App Focuses on app reviews.
It’s a Major reference in this category.
It’s a User friendly and good quality platform.
The data that .. provides can be of the following types:
- Secondary
- Qualitative
- Quantitative
App Topia
App Topia is a Freemium solution.
It Focuses on mobile app reviews.
It provides Direct search for competitive apps.
It’s Highly oriented toward competitive research.
The data that .. provides can be of the following types:
- Secondary
- Qualitative
- Quantitative
Founder Kit
Founder Kit provides Reviews for and from tech entrepreneurs of typical digital tools for tech businesses.
High traceability and transparency regarding the reviews.
It provides the possibility of Targeting specific audience profiles and products.
The data that .. provides can be of the following types:
- Secondary
- Qualitative
- Quantitative
Appbot
Appbot is a Freemium solution.
It’s a Complete toolbox for market intelligence regarding mobile apps.
It does not provide fully free plans.
The data that .. provides can be of the following types:
- Secondary
- Qualitative
- Quantitative
Amazon
Amazon is The world’s first e-commerce place.
It contains Millions of products and customers.
It’s Great for targeting covering products.
The data that .. provides can be of the following types:
- Secondary
- Qualitative
- Quantitative
Walmart
Walmart is the world’s first retail market.
It contains Millions of products and customers.
It’s Mainly focused on the US.
It’s Great for researchers focusing on physical products.
The data that .. provides can be of the following types:
- Secondary
- Qualitative
- Quantitative
Yelp
Yelp Provides reviews of places, restaurants and more.
It’s a World reference in its category.
Yelp is Efficient and easy to use.
It’s a Great API for developers.
The data that .. provides can be of the following types:
- Secondary
- Qualitative
- Quantitative
Tripadvisor
Tripadvisor Focuses on travels, hotels and tourist activities.
It is High quality platform and it provides a good user experience
The data that .. provides can be of the following types:
- Secondary
- Qualitative
- Quantitative
Booking.com
Booking.com Focuses on travels, hotels and tourist activities.
It’s a High quality platform which provides a good user experience.
Booking.com is a Highly exhaustive database regarding hotels data and its corresponding review.
The data that .. provides can be of the following types:
- Secondary
- Qualitative
- Quantitative
Airbnb
Airbnb Focuses on travels, places and tourist activities
It’s a High quality and a good user experience platform.
The data that .. provides can be of the following types:
- Secondary
- Qualitative
- Quantitative
Door Dash
Door Dash Focuses on restaurant reviews.
It’s a High quality and a good user experience platform
The data that .. provides can be of the following types:
- Secondary
- Qualitative
- Quantitative
Best Buy
Best Buy is an Online marketplace.
It’s Similar to Amazon.
Best Buy Can be used as a complementary resource of reviews when physical products are targeted.
The data that .. provides can be of the following types:
- Secondary
- Qualitative
- Quantitative
Task Rabbit
Task Rabbit Focuses on micro jobs.
It Can be used for assessing the need for a given skill set of physically executed tasks.
The data that .. provides can be of the following types:
- Secondary
- Qualitative
- Quantitative
IMDB
IMDB is The world reference for movie ratings.
It Can be used for gathering information about how the audience is perceiving a given film, styles of films etc.
The data that .. provides can be of the following types:
- Secondary
- Qualitative
- Quantitative
Rate MDs
Rate MDs is a platform for Rating doctors and medical staff.
It’s Mainly focused on the US.
Rate MDs is a Good resource for conducting strategic studies regarding healthcare staff.
The data that .. provides can be of the following types:
- Secondary
- Qualitative
- Quantitative
Booksy
Booksy Focuses on wellness providers and premises nearby.
It Targets physical businesses around wellness.
The data that .. provides can be of the following types:
- Secondary
- Qualitative
- Quantitative
Groupon
Groupon Provides reviews regarding physical products.
It’s Similar to Amazon.
Groupon Can be used in conjunction with other data sources for enriching the conducted study about physical products.
The data that .. provides can be of the following types:
- Secondary
- Qualitative
- Quantitative
Trust Pilot
Trust Pilot provides a Broad coverage of reviews regarding a versatile range of domains and applications.
Sometimes, it provides a small number of reviews regarding a given product or service.
It offers a Good user experience.
The data that .. provides can be of the following types:
- Secondary
- Qualitative
- Quantitative
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